Privacy Notice
Soho Tulum, located in Tulum, Quintana Roo, is responsible for the processing of your personal data in accordance with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
Personal Data We Collect
We may request information such as your name, email address, phone number, and any other details necessary to provide you with personalized assistance, schedule an appointment or video call, follow up on information requests, or support processes related to the purchase of a property.
Purpose of Data Processing
Primary purposes (necessary):
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To contact you in response to your information requests.
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To provide real estate advisory services about our developments.
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To schedule visits, appointments, or video calls.
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To prepare quotes or purchase proposals.
Secondary purposes (optional):
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To send you promotional information, newsletters, and marketing campaigns related to Soho Tulum.
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To keep you informed about new developments, launches, and events.
If you do not wish your data to be used for secondary purposes, you may opt out at any time by sending an email to sales@thesohotulum.com.
Data Sharing
Your personal data may be shared with external providers that support us in client management and follow-up, such as digital marketing agencies and customer relationship management (CRM) systems. These transfers are strictly limited to the purposes mentioned above and are carried out under security measures that protect your information.
ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO) the processing of your personal data. To exercise these rights, please send a request to sales@thesohotulum.com, including your full name, the right you wish to exercise, and a clear description of your request.
Cookies
Our website uses cookies to improve user experience and analyze site traffic. You may accept, reject, or disable cookies in your browser settings at any time.
Changes to This Privacy Notice
Soho Tulum may modify this Privacy Notice at any time. Updates will be available on our website.